Learn to Manage the Dynamics of Your Team

Experienced team members know that defining their team’s purpose is just the beginning—what follows is the hard work of managing day-to-day relationships among not just core members of the team but also the external stakeholders who contribute to the team’s success.  In order to accomplish the goals and tasks for which they are accountable, team members must establish a foundation of trust and the ability to work out the differences that can sometimes hinder productivity.

Workshop Description

This workshop provides your intact teams the opportunity to increase their effectiveness and maximize their fundamental strengths by learning the critical skills to successfully navigate complex team dynamics. Developing the ability to build relationships, deal appropriately and proactively with differences and conflicts, present issues and disagreements in a clear and constructive manner and to recognize, respond to and give constructive feedback allows team members to develop win-win solutions, increasing productivity and individual satisfaction.

Who Should Attend

This workshop is intended for employees at all levels who are members of intact teams.  Managers and senior leaders who oversee the activities of teams will also benefit, whether they are technically “members” of the team or not.

Benefits

Teams composed of individuals who understand team dynamics can:

• Establish an environment of trust and mutual support
• Respond nondefensively to issues raised in the team environment
• Identify different types of conflict, resulting in a clearer path to resolution
• Express issues and disagreements clearly and directly while using constructive feedback techniques
• Resolve differences by negotiating win-win solutions

Learning Objectives

At the end of this workshop, participants will be better able to:

• Master various aspects of team dynamics, including differences and conflicts
• Identify the role of trust in team development
• Listen actively to the opinions of others
• Give and receive constructive feedback
• Assess networks, roles and relationships that impact team success and contribute to conflicts or less-than-effective results
• Identify win-win solutions and work to achieve them

Outline

Instructional Methods

Team members participate in a series of group activities and both large and small group discussions, complemented by a number of lectures by the instructor. Individual and pairs activities include active listening exercises, skills practice, and case studies.

Build Your Team Today!

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